Beta Supplement
Last updated
Thanks for testing The Arsenal. These terms apply in addition to the Terms of Service and the Privacy Policy while the platform is in private beta. Where they conflict with the Terms, this supplement controls — but only for the beta.
Plain-language summary. This is early software. It works, but things may break or change.
Your data is private to your account and sensitive fields are encrypted. Only enter client data you're authorised to handle, keep your own backups of anything critical, and don't share the platform or what you see in it with anyone outside the beta.
This summary is not part of the agreement — the numbered sections are.
1. When this applies
This supplement applies from the date you join the private beta until The Arsenal reaches general availability, at which point it expires automatically and the Terms of Service govern alone. We will tell you before that happens. Nothing in this supplement obliges either of us to enter a paid arrangement, and participating in the beta does not entitle you to future access or to any particular price.
2. This is a beta
The Arsenal is provided as-is, for evaluation, while still in active development. Features may be incomplete, change, or be removed, and the service may be interrupted for updates. Items marked "Soon" in the interface are placeholders and not yet functional.
We don't guarantee the platform will be error-free or available at any given time. Keep your own copy of anything you can't afford to lose — you can export your records at any time from the CRM (Export → CSV; encrypted export recommended).
3. Your data during the beta
- Isolation. Every account sees only its own records. Other testers and other agents cannot see your leads, clients, or activity.
- Encryption of sensitive fields. Social Security number, banking details, payment card details, and medical information are encrypted before they are stored, using AWS KMS envelope encryption, and decrypted only to serve them back to your own account.
- Two-factor login. Accounts require an authenticator-app second factor, so a password alone can't unlock your data.
- Where it lives. Data is stored in Amazon Web Services (DynamoDB, and a private S3 bucket for file attachments reached only through short-lived signed links). Access to records is enforced per-account on the server.
- Change history. Record changes are written to a tamper-evident log so edits and deletes can be traced.
- Deletion. You can delete records from within the app. To have your entire account and its data removed, contact us (Section 8).
We do not sell your data. During the beta we may review aggregated, non-identifying usage and any feedback you send in order to improve the product. Full detail is in the Privacy Policy.
4. Your responsibilities as a tester
- Only enter data you're authorised to handle. If you input real client information, you confirm you have the right to collect and store it and will handle it in line with your own legal and regulatory obligations.
- Protect your login. Don't share your account or your second-factor device.
- Use it lawfully. Don't attempt to access other accounts, probe or attack the service, or upload malicious content. The full list is in Section 5 of the Terms.
- Tell us what breaks. That's the point of the beta.
⚠ Real client PII and health information. The Arsenal is a testing environment during the beta. Use your own judgment about how much sensitive real-world data you put in while we harden the platform — a subset of live data, or test data, is perfectly fine for evaluating the workflow.
5. Confidentiality
The platform, its features, pricing, and anything not-yet-public that you see during the beta are confidential. Please don't share screenshots, recordings, or access with anyone outside the beta programme without our okay. Sharing feedback with us is exactly what we want — this is about not publishing it externally.
6. Feedback
Feedback is the whole point. Anything you send us — bugs, ideas, survey answers — we may use to improve The Arsenal without restriction or obligation to you.
7. No warranty and limitation of liability
The service is provided "as is" and "as available," without warranties of any kind. To the maximum extent permitted by law, Wakim Works LLC is not liable for any indirect, incidental, or consequential damages, or for lost data or profits, arising from your use of the beta.
Because the beta is a free evaluation, no subscription fees have been paid, so the fee-based cap in Section 14 of the Terms resolves to the US$100 floor stated there. Our total liability is otherwise limited to the greatest extent the law allows.
8. Ending your participation, and contact
You can stop testing at any time and request deletion of your account and data. We may also end or change the beta at any time. Questions, data requests, or anything else:
- Entity
- Wakim Works LLC, a Florida limited liability company
- judewakim@wakimworks.com
- Governing law
- State of Florida, United States
© 2026 Wakim Works LLC.
Also see the Terms of Service, the Privacy Policy, and the Business Associate Agreement.